Full service terms, cancellation and rescheduling policy - 1 to 1 Consultations

Book a 60-Minute Private Google Ads Consultation

A focused, one-on-one session with Thomas Eccel — Google Ads expert and founder of AdSea Innovations S.L. Designed for advertisers who need expert eyes on their specific account, strategy, or problem.

Note: this service is available for non-ProfitMetrics clients only.

What is included

• 60 minutes of private, dedicated consultation via Google Meet
• Review of your Google Ads account, campaign structure, or specific challenge
• Actionable recommendations you can implement immediately after the session
• Session conducted in English or German

How it works

1. Complete your purchase
2. You will receive an email within 48 business hours with a booking link to select your preferred date and time
3. A calendar invitation with the video call link will be sent to your email address
4. The session takes place at the agreed time via Google Meet

Cancellation and rescheduling policy

Cancellation by you: You may cancel and receive a full refund up to 48 hours before the scheduled session. Cancellations made less than 48 hours before the session are non-refundable. To cancel, contact contact@thomaseccel.com with your order number.

Rescheduling by you: You may reschedule your session at no charge up to 24 hours before the scheduled time. Rescheduling requests made less than 24 hours before the session cannot be guaranteed and are subject to availability.

Cancellation by Thomas Eccel: In the unlikely event that the session must be cancelled on our end due to illness, technical issues, or unforeseen circumstances, you will be notified as soon as possible and offered either a full rescheduling at a time of your choice or a complete refund. No partial compensation or additional fees apply in either direction.

Right of withdrawal

In accordance with EU Consumer Rights Directive 2011/83/EU, you have the right to withdraw from this purchase within 14 days without giving any reason, provided the service has not yet commenced. If you book and attend the session within the 14-day withdrawal period, you expressly waive your right of withdrawal for the portion of the service already delivered. To exercise your right of withdrawal, contact contact@thomaseccel.com before the session takes place.

Important information

• This is a one-time consultancy session and does not constitute an ongoing advisory relationship
• The consultation is billed by AdSea Innovations S.L., CIF B23945652, Calle La Paz 9BJ, 46114 Vinalesa (Valencia), Spain
• A VAT invoice will be issued upon request — provide your company name and VAT number at the time of booking
• Price includes applicable Spanish IVA 

For any questions before purchasing, contact contact@thomaseccel.com